Automated appointment reminders is a crucial feature that’s included with our online, self-scheduling solution. By pushing SMS/text and email reminders of the patient’s appointment on a pre-defined schedule, it has has proven to reduce no-shows, and reduce staff time previously consumed with rescheduling, and cancellations.
Reduce no-shows; Increase revenue
Every practice would prefer to see a patient than charge a cancellation fee. These fees routinely do no cover the doctor’s cost, nor does it cover the administrative costs associated with rescheduling and invoicing. Automated appointment reminders increase a practices revenue by reducing patient no-shows, and last-minute cancellations.
How are appointment reminders managed?
Very simple. When a patient uses the online self-scheduling appointment calendar, they’re automatically enrolled to receive reminders. Each practice has a one time set-up. They pick the frequency, and time of their reminders, and the rest is done automatically for all self-scheduled appointments. You can also include unique notes or links, like directions, or your Telehealth remote waiting room link, so patients can follow the link from their phone or email, and access their Telehealth appointment on-time.